The Employee FAQ: Twenty Questions Your Team Will Ask About Monitoring
Every monitoring rollout generates the same twenty questions. Answers delivered in a meeting evaporate; answers delivered in writing become the reference everyone actually uses - including the ones who were not in the room and the ones who arrive next year. Here is the question list and the honest answer pattern for each. THE TWENTY QUESTIONS 1. WHAT EXACTLY IS COLLECTED? Answer: name the categories - worktime, application usage, activity patterns, file events - and the ones that are not collected. The list of exclusions builds as much trust as the list of inclusions. 2. CAN YOU SEE MY SCREEN? Answer honestly per configuration. If screenshots are off, say so plainly; if they exist in limited cases, describe exactly when. 3. IS EVERY KEYSTROKE RECORDED? The answer for a well-designed program is no - and the policy should say it explicitly. 4. IS MY LOCATION TRACKED? Separate on-duty location (if any) from off-duty; name the purpose and the boundary. 5. WHO CAN SEE MY DATA? Roles, not na...