Self-Hosted Support Desk in Docker: When Customer Data Cannot Leave the Building
For some organizations, "the cloud is fine" is not a sentence anyone can say out loud. Government agencies, banks, healthcare providers, subsidiaries under strict group policies, trading and export firms with data residency obligations, and any team whose network is segmented or air-gapped - they need the same support software as everyone else, on infrastructure they control. Self-hosting a modern support desk is no longer a science project. Here is what it actually involves. WHAT SELF-HOSTED MEANS HERE The same software as the cloud version, running on your own LAN or in your own cloud account. Data never leaves your network; the vendor has no access to it. You provide the AI model endpoint and the storage - which is exactly why there are no AI fees and no storage fees on this track. Installation, software updates and technical support are included in the license. WHAT IT COSTS - $15 per seat per month, billed annually, 10 seats minimum - $1,800 per year to start - The same ...